How we use Cookies

As is common practice with almost all websites, this site uses cookies to improve your experience and to help us assess how well our website is performing.

Our use of cookies is mainly aimed at providing website functionality and measuring its performance but some of the cookies we set track your use of our site and your interactions with us.

This page describes what information they gather, how we use it and why we sometimes need to store these cookies. You are also able to use the button below to set your peferences for the cookies we set.

Please ensure you read the information below and in our website Privacy Notice as well as any other Privacy Notice provided when you use our services or website functionality.

Your Experience

We need to set cookies to provide certain website functionality such as our live chat service, our ticketing system, online proposals and contact forms etc. Cookies are also used to remember you are logged in and your cookie preferences. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Technical Performance

Cookies record the pages you visit, the path you take through our site, page load times, errors you receive, how long you stay on our pages, what you do on those pages, how often etc.

They allow us to analyse general traffic patterns and to perform routine system maintenance e.g. fixing broken links or updating pages.

User Behaviour

Most of the analysis conducted as above allows us only to see an IP address associated with a visitor. However, when you use functionality such as tracked tickets, live chat or online proposals, this information can be combined with any information we hold about you in our CRM and is used to manage your enquiries and our relationship with you.

Managing online advertising

Take Control

Our 'Cookies Settings' tool only manages the cookies set by this site. Information gathered about you by cookies set on other sites often drive ads tailored to your interests and based on your activity online.

We believe this "interest-based" or "online behavioral" advertising ensures you see only relevant information and helps support the free products, services and content you enjoy online.

However, the free tools below help to provide transparency and put you in charge of your browsing experience.

Remember, opting out of targeted advertising will not stop you seeing ads. Installing an Adblocker such as Adblock Plus can help to block ads.


The Cookies We Set

Cookie List

This Cookies Notice was last updated on: 06/07/2019